01 / 15
Story Treatment 15 slides  ·  ~25 minutes

The Relocation of Value

Tiffany Treacy  ·  AI for Good Global Summit  ·  Geneva  ·  July 8, 2026

# Moment What it does
OPENING Slides 01 – 02
01 The Relocation of Value Title slide. Frame the room, the speaker, and the question ahead.
02 The Honest Question Name the anxiety this audience already carries — before they can raise it.
THE INDIVIDUAL Slides 03 – 06
03 The New Agency Equation What the 2026 data shows: agents expand what human direction can reach.
04 Three Shifts Already Underway Isolated tools → thinking partners. Three structural changes in how work happens.
05 The Leadership Variable 67% of AI impact is organizational. The system is the constraint — not the individual.
06 Adoption vs. Absorption The diagnostic lens. Where most organizations are stuck, and what it looks like.
WHAT LEADERSHIP DOES Slides 07 – 12
07 Three Responsibilities Roadmap: reimagine, build, set. The three things that separate absorbers from adopters.
08 Reimagine Business Processes Operating model change, not a software rollout. Intelligence is on tap; judgment is the premium.
09 Build Learning Systems A single defining statement. The standard before the story.
10 Maya's Question Kenya clinic. Swahili voice notes. 30% more patient follow-up visits.
11 The Learning System Capture → Codify → Circulate → Compound. One person's win becomes everyone's capability.
12 Set Culture +17, +22, +30 pts, 1.4×. The manager is the multiplier. Be visible about how you use it.
THE PROOF & INVITATION Slides 13 – 15
13 Proof at Scale IOM × Microsoft AI for Good Lab. Three countries. All three responsibilities in one program.
14 The Unexpected Upside Accessibility: AI inviting people who couldn't fully participate before.
15 The Invitation Three actions for Monday morning. The relocation of value is already underway.

AI for Good Global Summit  ·  Geneva  ·  July 2026

The Relocation
of Value

What AI Means for How We Lead

Tiffany Treacy

VP of Product, Power Platform  ·  Microsoft

Presenting at

AI for Good
Global Summit

Geneva, Switzerland
July 8, 2026
Organized by ITU  ·  United Nations

Question for us to consider

Your people are already using AI.
The question is whether your organization is ready to benefit from it.

The Individual  ·  Work Trend Index 2026 · Microsoft 04 / 16
A new kind of agency

The new agency equation.

As agents take on more execution, humans gain more room to direct the work — to make the calls, set the constraints, and own the outcomes.

The people pulling ahead aren't the ones replacing their judgment with AI. They're the ones using AI to extend what their judgment can reach.

Research scope

  • Trillions of anonymized Microsoft 365 signals
  • 20,000 AI users surveyed globally
  • 10 markets, multiple sectors
  • Validated with leading AI researchers

The finding that matters most

"Often, individuals are ready.
The systems around them are not."

Microsoft Work Trend Index 2026  ·  Approved for external use 04 / 16
The Individual 05 / 16

Three shifts already underway

Today

Tomorrow

Isolated tools

Thinking partners

Knowledge in siloes

Shared context

Switching between apps

Intent-driven orchestration

Work Trend Index 2026 05 / 16
The Leadership Variable  ·  Work Trend Index 2026 06 / 16

"Often, individuals are ready. The systems around them are not."

67%

of AI's real-world impact comes from organizational factors

Culture, manager behavior, and talent practices

32%

from individual factors alone

Mindset, skill, and individual behavior

You are the variable.

Microsoft "Frontier Firms" research  ·  Work Trend Index 2026 06 / 16
The Gap 07 / 16

Most organizations are stuck here.

Between starting with AI and actually changing how work gets done.

AI Adoption

"Did we start using AI?"

Seats purchased, logins provisioned, pilots kicked off

A moment in time

Tools get abandoned — shelfware by quarter three

Surface-level access

Inputs change; process, culture, outcomes don't

AI Absorption

"Has AI changed how we actually operate?"

Work redesigned, value measurable, outcomes shifted

A sustained, compounding process

Capability becomes institutional; it outlasts any one tool

Embedded in muscle memory

Part of how decisions get made, not just how tasks get done

Adoption is a threshold. Absorption is a state. 07 / 16
What leadership needs to do
01

Reimagine business processes

02

Build learning systems

03

Set culture

01  ·  Reimagine Business Processes 09 / 16

Intelligence is available on demand. Responsible direction is still yours.

Earlier management eras were defined by the design of scale. This era will be defined by the design of judgment, learning, and coordinated action — across humans and machines.

The organizations that pull ahead won't have more AI licenses. They'll have operating models built for a world where intelligence is abundant and human direction is the premium.

The old operating model

Linear. Step-by-step. Predictable. Slow.

The new operating model

Adaptive. Judgment-centered. Coordinated.

Not a technology problem. An operating model problem. 09 / 16

A learning organization isn't one that runs the most experiments.

It's one where a single person's discovery becomes everyone's capability.

The Spark  ·  A Clinic in Kenya 11 / 16
30%

more follow-up visits

when health workers could spend time on patients, not paperwork

In a rural clinic in Kenya, a program officer named Maya noticed something: health workers spent hours each week writing visit reports by hand.

She tried an AI tool that let them dictate notes in Swahili and auto-generate the report. Workers spent that time on patients instead of paperwork — and follow-up visits jumped 30%.

Without a learning system — that's where the story ends. A nice local win. A slide in one team's update. Forgotten in a quarter.

02  ·  Build Learning Systems 11 / 16
02  ·  Build Learning Systems 12 / 16

With a learning system — here's what happens instead.

A continuous loop, not a one-time pilot

01  ·  Capture

Log every experiment

Problem, approach, result — in one shared place. Owned by no single team.

02  ·  Codify

Turn it into an asset

A vetted template, guide, and privacy checklist others can actually use.

03  ·  Circulate

Push to every team

Facing the same problem — source named, so peers can ask follow-up.

04  ·  Compound

Each improvement flows back

The asset gets smarter with every use. The loop closes and restarts.

Maya's 30% becomes a capability the whole organization owns — and it keeps improving without central command.

The organizations that pull ahead won't run the most experiments — they'll learn fastest across all of them 12 / 16
03  ·  Set Culture 13 / 16

The biggest thing you can do this week isn't launch a new tool.

It's be visible about how you use the ones you have.

+17

points

AI value when managers openly model its use

+22

points

critical thinking about when and how to use AI

+30

points

trust in AI agents doing complex multi-step tasks

1.4×

 

more likely to be high-frequency AI users when managers create space to experiment

Microsoft-led study  ·  1,800 workers globally 13 / 16
From the Field  ·  Microsoft AI for Good Research Lab 14 / 16
Microsoft AI for Good Lab  ×  International Organization for Migration

Here's what absorption looks like at humanitarian scale.

"That's not adoption. That's absorption."

The IOM needed to know where climate risk was concentrated — before a crisis, not after. Microsoft brought AI expertise and compute capacity. IOM brought mission and local ground truth from partners in Libya, Ethiopia, and the Maldives.

Together, they mapped vulnerable communities at a precision that hadn't existed before — identifying populations at risk of extreme heat and flooding, proactively, so resources could move first.

All three leadership responsibilities — in one program

  • Reimagined how risk identification actually works
  • Built a learning system across three countries and multiple partners
  • Set a culture of shared ground truth over institutional silos
Microsoft AI for Good Research Lab  ·  Juan M. Lavista Ferres, CVP & Chief Data Scientist 14 / 16
The unexpected upside

AI isn't just making existing workers more productive.

It's inviting people who couldn't fully participate before.

A Microsoft study on AI and disability found that for people who have spent years navigating systems not built for them, AI tools are reducing barriers that existed for decades — in communication, navigation, information access, and work itself.

"This is the one I never hear people talk about. And every time I raise it, the room changes."

The organizations that pull ahead won't run the most experiments.

They'll learn the fastest across all of them.

01

Name one process you'll reimagine — not tweak.

Start from your mission, not from habit.

02

Name one local win that should become org-wide capability this quarter.

That's the seed of your learning system.

03

Model it yourself. Your team is watching.

Leadership is the variable. The relocation of value is already underway.

Tiffany Treacy  ·  VP of Product, Power Platform  ·  Microsoft  ·  AI for Good Global Summit  ·  Geneva  ·  July 8, 2026